Of­fi­cial site for the high/dark fan­tasy books of au­thors Barb Hendee and J. C. Hendee, in­clud­ing the Noble Dead Saga (a.k.a. The Noble Dead se­ries), the Mist-Torn Witches se­ries, the Vam­pire Mem­o­ries se­ries, and TNDS: Tales from the world of the Noble Dead Saga.

Q&A: The ReaderStore Quandry

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Al­though the Noble Dead Saga is widely avail­able in ebook for­mat for all major de­vices and apps, it is not so for our Tales from the world of the Noble Dead Saga. We still get queries from read­ers who use de­vices ei­ther not sold through our se­lected “Tales” ven­dors or which can­not load those ven­dors’ apps…

Q: Will any of the “Tales” be available soon on the Sony ReaderStore?

The Read­er­Store serves ebooks specif­i­cally for the line of Sony Reader de­vices avail­able for pur­chase in Canada and the USA. It is one of the major ven­dors we do not cur­rently use that we have had our eye on for some time. Though the Reader line sup­ports the EPUB for­mat, the Read­er­Store does not have a di­rect self-pub­lish­ing por­tal through which we can sub­mit and make avail­able our pri­vately pub­lished works such as “Tales.”

Q: Is there another way to get “Tales” into the Sony ReaderStore or other vendors without a direct self-publishing portal?

Yes. Some on­line ven­dors (with or with­out a por­tal) ac­cept prod­uct sub­mis­sions through an in­ter­me­di­ary pub­lish­ing ser­vice and/or what is some­times called an “ag­gre­ga­tor” ser­vice. The Sony Read­er­Store cur­rently sup­ports sub­mis­sions through Smash­words (ag­gre­ga­tor) and Au­thor So­lu­tions (in­ter­me­di­ary). How­ever, we only work di­rectly with ven­dor-run por­tals; we do not use ei­ther ag­gre­ga­tors or in­ter­me­di­aries at this time.

Q: Are there problems in using aggregators and intermediaries?

Yes and no. For many au­thors seek­ing to break into the grow­ing e-self-pub­lish­ing arena, these types of ser­vices are a great way to start out. Smash­words in par­tic­u­lar has been a boon to many. How­ever, when work­ing with an ag­gre­ga­tor or in­ter­me­di­ary (and some ser­vices are ac­tu­ally both), there is lit­tle to no di­rect con­trol over the prod­uct once it is in the ven­dor’s hands.

When using a por­tal, the au­thor has a di­rect con­tract with that ven­dor. Not so with an in­ter­me­di­ary or ag­gre­ga­tor (and some ser­vices are ac­tu­ally both). The au­thor has a con­tract with the ser­vice, and then the ser­vice has (or not) a con­tract with each ven­dor to which it dis­trib­utes. Con­tracts may dif­fer in per­ti­nent de­tails, and with those be­tween the ser­vice and the ven­dor, the au­thor has no say and no rights. Au­thors do not have the re­sources to ne­go­ti­ate like a major pub­lish­ing house; they must ac­cept the stan­dard con­tracts of­fered, and in the case of ser­vice to ven­dor con­tracts, they do not even know what is in them.

In author-to-vendor contracts, most stipulate that the author’s set price on a product will not be changed by the vendor unless the author sets a lower price at another vendor… or that other vendor changes the price outside of the author’s control. Yes, vendors watch each other’s products through automated code (not manually).

Imag­ine what hap­pens when an ebook at, say, “Last Cor­ner of the World” book­store cuts the price on an au­thor’s prod­uct to 50%. If the au­thor sub­mit­ted the prod­uct through a ser­vice and not di­rectly, the au­thor may not even know this has hap­pened… at first. Likely major ven­dors are not watch­ing LCW, but some medium sized op­er­a­tions may be doing so. One or more of those may de­cide to drop the price on the au­thor’s prod­uct to 40% of the orig­i­nal price; and maybe some of those are being watched by a major ven­dor.

Along the way each ven­dor tries to un­der­cut the last one, and a cas­cad­ing price war oc­curs. Not only does the amount of roy­al­ties paid to au­thor fall with a whistling sound, but at cer­tain price lev­els the loss is com­pounded by a re­duced roy­alty rate as well; dif­fer­ent ven­dors may have dif­fer­ent scales of roy­alty rates. And all of this can hap­pen in hours (if not min­utes) on the in­ter­net vs. phys­i­cal book stores.

When using an ag­gre­ga­tor and/or in­ter­me­di­ary, the au­thor has no con­trol or re­course in this sit­u­a­tion, even if they learn of it. Some­times the same prob­lem ex­ists with a major ven­dor when there is no clause for the au­thor’s con­trol over price (and many other con­cerns) in that ven­dor’s con­tract.

NOTE: this is why we ceased work­ing with Google­Books after only 9 hours and pulled every­thing we de­liv­ered through its por­tal. Un­for­tu­nate and par­tially it was our fault for not dig­ging deeply enough into a con­vo­luted au­thor-to-ven­dor con­tract.

There are more is­sues where ag­gre­ga­tors and/or in­ter­me­di­aries are con­cerned from for­mat­ting, qual­ity of gen­er­ate pro­pri­etary for­mats and non-tex­tual con­tent, out­put file sizes and de­liv­ery fees (oh yes) per unit, in­ser­tion of non-au­thor con­tent, etc. And they can dif­fer be­tween both ser­vices and the final ven­dors. There are even more con­cerns than these, but we will leave it at that. Some ser­vices do not allow choos­ing spe­cific ven­dors and only allow choos­ing ebook for­mats to be dis­trib­uted, which would not allow cut­ting that LCW ven­dor out of the loop. Oh, and to our knowl­edge no such ven­dor ac­tual ex­ists; it is a fic­tional ex­am­ple.

Much as ag­gre­ga­tors and in­ter­me­di­aries are a great way for new au­thors to get their work in front of read­ers and maybe break into the busi­ness, they sim­ple are not for us at this time. And so, we are al­ways watch­ing the few major ven­dors with­out di­rect por­tals and wait­ing in an­tic­i­pa­tion for that to change. We also peek at a few se­lect ag­gre­ga­tors from time to time, hop­ing for im­proved con­trol over dis­tri­b­u­tion and bet­ter op­tions for prod­uct for­mat de­liv­ery that serve the au­thor as much as the ser­vice for its own cut of the prof­its.

If you have ques­tions you would like to ask, please do so. Drop by No­bleDead.org and use the se­cured Con­tact page. Not all ques­tions will make it into a Q&A, but we pro­vide di­rect an­swers when­ever we can.